Great to see you're kinda back boneplaya!
Filled out the survey for you.
The idea is very good because instead of park guests being stuck in a queueline, they can actually spend more money and time in the actual themepark. More money spend is good for the themepark and more time usefully spend by the guests makes them feel a lot better about the park and their visit. Win-win situation.
Although, I'm wondering. Is this system eventually going to replace the regular queueline at certain rides. Or is it going to be another fast pass type of system? If it's actually going to replace the regular queueline. I'm seeing some issues that might happen with this system. If you can claim a ride anytime after you've waited in the virtual queue. Wouldn't you get the issue that you'd get entire groups of people walking in and claiming their ride at the same time? Thus creating a long stand-by queue next to the virtual queue.
For example, 500 people slowly enter the virtual queue around 3 and the virtual wait at that point is an hour. So somewhere after 4 slowly everyone receives their notification that they have queued and can enter the queue. First one from that group claims it sometime around 4:30 and the last one from the group receives it at 4:30 and claims it immediately on the spot. If everyone in between, would somehow end up all at the same time claiming their ticket. You end up with 500 people at the same time at the ride entrance. Everyone has the right to ride it because the system tells they have queued. But because of 500 people at the same time you're creating a stand-by queue that is possibly another half hour long. (If the ride handles 1000 pph)
The only way to avoid such problem seems to me, is forcing people to ride claim their ride between a certain time, so it keeps the actual stand-by line around 5 minutes maximum or so. Just to keep the ride fully populated with riding guests.
If the system is like a fast pass, to be used next to a normal stand-by queue. Than it sounds quite a lot like the Q-bots currently in use at many Six Flags parks. The only difference would be that this is available to every regular guest.